Privacy Policy

Effective Date: 14 July 2024

At The Cartel Supply, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website: www.thecartelsupply.com.

By using our site, you agree to the terms of this Privacy Policy.

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1. What We Collect

We collect personal information when you:

• Place an order

• Subscribe to our newsletter

• Contact us via email or form

• Create an account

This may include:

• Name

• Email address

• Phone number

• Shipping & billing address

• Payment information (processed securely via third-party gateways)

• IP address and browsing behavior (via cookies and analytics tools)

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2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders

• Send order updates and tracking information

• Respond to customer inquiries

• Send marketing emails (if opted in)

• Improve our website performance and user experience

• Prevent fraudulent activity

We do not sell, rent, or trade your personal information to any third parties.

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3. Payment Security

We use trusted third-party payment processors (e.g., PayPal, Stripe) to handle transactions. Your payment details are not stored on our servers. These providers comply with strict data security standards (PCI-DSS).

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4. Cookies & Tracking

We use cookies and similar technologies to:

• Track website traffic and usage behavior

• Improve your shopping experience

• Show you relevant ads on third-party platforms

You can disable cookies in your browser settings, though some site features may not function properly.

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5. Third-Party Services

Our website may include links or integrations with third-party services (e.g., social media, analytics, payment gateways). These services have their own privacy policies and we are not responsible for their practices.

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6. Data Retention

We retain your information only for as long as necessary:

• To fulfill your orders

• To comply with legal obligations

• To support customer service

You can request account deletion or data access at any time.

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7. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your data

• Opt out of marketing communications

To make any requests, contact us at: thecartelsupply@gmail.com

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8. Children’s Privacy

We do not knowingly collect or store information from anyone under the age of 13. If we learn that we’ve collected personal information from a child, we’ll take steps to delete it promptly.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

📧 thecartelsupply@gmail.com
📍 Sydney, Australia