Free Shipping on Orders +$200 T&C’s
Shipping Information
We offer fast and reliable shipping Australia-wide. Our aim is to ensure your order reaches you safely and on time.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.
Delivery Timeframes
Delivery times may vary depending on your location. Once your order has been dispatched, you’ll receive an email with your tracking number.
Express shipping before the weekend applies to Sydney, Melbourne, and Brisbane metro areas only.
Additional shipping and handling fees apply for New Zealand orders placed on our Australian website. To avoid extra charges and ensure accurate delivery, we recommend shopping directly via our NZ website HERE.
| SHIPPING METHOD | COST (AUD) | TIME |
|---|---|---|
| Jump the Queue | $30.00 | 1-3 Business days |
| AUS Express | $13.95 AUD or Free over $300 AUD | 2-3 Business days |
| AUS Standard | $9.95 AUD or Free over $125 AUD | 3-7 Business days |
| New Zealand | Shipping prices are calculated at checkout to include GST * | 5-10 Business Days |
| UK | $30.00 | 7-12 Business Days |
| All Other International | $34.95 | 9-15 Business Days |
Shipping Costs
- Standard Shipping: $9.95
- Free Shipping: On orders over $150
Tracking Your Order
Once your parcel has been dispatched, you’ll receive an email with your tracking number. You can track your order via the courier’s website.
Delivery Issues
If your order hasn’t arrived within the expected timeframe, please contact our support team at sales@thecartelsupply.com.au.
